25 Aug 2022
Urgent: Notice of Recall for MSW Durian Mooncake
Dear Valued Customers,
It has come to our attention a batch of our Snowskin Mao Shan Wang Durian Mooncake has been found to be contaminated with E. coli. We are currently working with Singapore Food Agency to issue a recall for the following product:
- Mao Shan Wang Durian Mooncake (Batch No 23GBB)
At My Mum’s Cookies, we take food safety seriously. We have conducted an internal review and a root cause analysis found a break in the cold chain logistics. We apologise for the incident and would improve our internal processes to prevent a repeat of this incident.
All our Mao Shan Wang Durian Mooncakes and other mooncake products are tested by approved labs before shipment as part of our Quality Control programme. We will learn from this incident and strengthen our cold chain logistics protocol.
We would also like to thank the valuable support and kind understanding of all our customers and friends.
For affected customers, please visit our website: www.mymumscookies.com or call 90220223 for assistance on refunds or recall.
My Mum’s Cookies